Has Twitter had its
day?
I knew little of Elon
Musk till recently. He’s the richest man in the world , has something to do with
cars and rockets but then there was a story a few years back about the rescue
of some kids trapped underground. He’d wanted to undertake their rescue but
someone else got there first. Instead of congratulating the rescuer on saving lives,
Musk decided to make some nasty allegations which turned out to be lies. In
other words he made the story about himself. I hoped I would never encounter him
again after that but now he has inveigled his way into mine and millions of
other people’s lives by buying Twitter. He clearly has no understanding of what
the platform is for and has sought to crack the Holy Grail of social media- how
to actually make some money from it.
The reason the likes of
Twitter, Facebook, Instagram etc are free is that because if they weren’t about
90% of users would drop out especially now we are facing harsh economic times.
Instead it is the adverts- which a lot of people moan about- that enable the
platforms to continue. Strip them away- as some demand- and you’re left with no
alternative than to charge membership.
Musk’s solution is to divide and conquer. Yes, Twitter is still free to
use but if you pay for a white tick (or indeed if you want to call it a blue
tick) your Tweets will be promoted so that, basically, they are the only ones anyone
sees unless you’re willing to scroll and scroll and scroll through down to the non ticked ones.
The white tick was
created to differentiate genuine accounts of public figures from impersonators,
its not supposed to be a status symbol and I’ve heard anecdotally its been quite a difficult mark to obtain. To prove you are a public figure of note is not
as easy as it sounds and reminds me of someone trying to get into a nightclub
by saying “don’t you know who I am?” to
non plussed looks from the door staff. Musk’s new system means anyone can have
a white tick so long as you can pay for it. The subtext is that if you’re not
willing to pay Twitter is not really for you, you serf. It’s a way of bringing
societal class differences online, a Them and Us mentality.
There’s been more of an
outcry about this than the prospect of bans on outspoken individuals being lifted.
This is Musk’s second unpalatable decision in the short time since he bought
the platform. Twitter has -and likely always will have -trouble
moderating extremism because it comes in different forms. Banning high profile extremist
groups or speakers is easy enough, we know who they are, but stopping
undercurrents of hate, prejudice, lies
and misinformation is almost impossible because it spreads like a virus. And we
know how you can’t really control a virus. It's like that old school lesson where
you pass a verbal message to one person who then has to pass it to the next and
so on. By the time it reaches the other side of the classroom, the message has
changed.
If these hate figures
are allowed back then I suspect this may be the tipping point for many. And
there is, presumably, a moment in even Musk’s business head that will make him
stop and think “OK, Twitter is losing thousands of users per day, how long is
this sustainable?” As his undignified, brutal culling of staff demonstrates, Musk
as a person is a spanner but he presumably has enough business savvy to see these things. Yet if it works, he may be setting an unpalatable precedent. Other platforms
will be watching to see the response to his decisions and if Twitter doesn’t really
lose that many users or advertisers in the long term, once the current palaver
has died away, they may see opportunities to follow.
You might also say that
Twitter is not as vital as it used to be. More often than not while a news
story breaks on the platform it’s always from a link to a news outlet. You can
keep up with frends on Facebook, post nice photos on Instagram, dance on TikTok
and so on. It seems a long time since Twitter was in its vanguard phase or when
a news story was incomplete till Stephen Fry had expressed his opinion on the
platform. Twitter has become part of everyday life for millions of people but
the bigger it got the less pleasant a place its become. Every week you see
people – some famous, some not- leaving the platform because of its toxic environment.
It may well be partially responsible for cancel culture which bypasses justice
to reach instant decisions. It is almost certainly responsible for influencing
elections and something like the Brexit campaign by pumping misinformation into
the world. And it seems to have become a place where people can take on a
persona far less palatable than their real life selves.
Some of the exchanges I’ve seen are not things
people would dare say if they were both standing in front of each other. Its
bullying yet online it seems to be acceptable for many. Accusations are unchecked
for accuracy because that would be impossible and people `love` these messages without
seeming to think about what they imply. Just this week an actor felt forced to publicly
reveal his sexuality after unpalatable online stuff. So, is Twitter even worth saving?
I admit I only use it for
promoting the posts on this blog, a job it does well. I’ve never liked the
promotional side of life to me its like standing on a rooftop with a megaphone shouting
“I’m good, me”. I only joined when I had a promotional company work on my first
novel and they opened the account and so I don’t even know who most of the
followers are. Its easy to use, something that its often named potential replacement, Mastodon,
struggles with.
So, should I stay on
Twitter or join what may end up being quite an exodus? Unlike the ethos of the platform
which is all about instant judgement I’m going to give it time, three months perhaps,
to see what happens. To see when the noise clears exactly what is left and
where its headed. Perhaps I’m too reasonable for Twitter!?
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