I’d like to
take this opportunity to apologise for that thing I did that time, you know the
thing I mean. There are no excuses for that sort of behaviour except to say
that I had spent the previous half hour being chased by a moose. But that’s no
excuse. Apologising has become a Thing. From celebrities being caught doing or
saying something they shouldn’t to entire nations atoning for events that may
be centuries old, a good sincere apology seems to be required. It’s now as much
a part of the public relations choreography as smiling to photographers at film
premieres. However does it really mean anything? Isn’t it just a tactical move
to try and draw a line under something uncomfortable?
It used to be a
British thing, when people would apologise even if someone else got in their
way and it wasn’t their fault at all. Best to apologise just in case the other
person was offended by the way they had knocked into you. I remember as a child we were told that
apologies had to be sincere but they rarely are. If you even hear a child
apologising it seems obvious they’re only doing it because they think it
absolves them and they can move on. Adults too use an apology in the hope that
the other party will quickly forgive them. You can even buy Apology cards for every
eventuality though probably some things are too significant for a card to be
used.
If you think
I’m being flippant then that’s because in almost all these cases the big public
apology is not really appropriate because it becomes another bit of self
publicity and probably irritates the person you’re apologising too. Obviously
there is degree of magnitude to these things but if it’s very serious then the
police need to be involved, if not then a private apology might be more
appropriate.
The idea of entire
nations apologising for the actions of generations who are long gone seems
especially pointless. By all means they should ensure these misdemeanours do
not re-occur by learning the lessons of history but it surely isn’t the
responsibility of our more enlightened times to apologise for the way people
thought and behaved hundreds of years ago. Its getting to the point where we’ll
be expecting Scandinavians to apologise for all the things Vikings did!
The word
apology derives from Greek, a combination of `apo` (far away, off) and `logia`
(derived from logo meaning speech). It was originally used more as a defence in
situations where something had gone wrong rather than as any admission of
guilt. There are still examples of this
use of the word in surviving English sixteenth century documents. Academics
suggest that the change in emphasis came about partly because of Shakespeare
and a line in Richard III.
Going back to
childhood lessons, I think people learn quite early on that apologising is a
better option and to deploy apologies strategically to avoid maximum hassle. So
a child will see adults apologising and seeming to be OK again or they’ll learn
in school about apologies for historical atrocities and all the time see the
apology as the solution to all things. Celebrities of course use these public
apologies because they must and because we expect it. They are not really
apologising for their mistake (even if they are genuinely sorry) rather
bargaining for their career.
It has been
suggested that a good apology needs to incorporate the 3 Rs. The
first is Regret and this must be (or at least sound) genuine. Then there’s
React which is the bit people forget. It is all very well being very sorry etc
but what are you going to do to address the situation? Thirdly Reassurance that
this will not happen again. This latter part has become difficult the way
things are reported. While the person may well be genuine about changing their
ways if stories keep popping up - even if they are about events from a decade
ago – it feeds a perception that the person hasn’t actually changed.
Apologies used
to be small things about a spill or something, now they have taken on a
magnitude with all sorts of connotations.
They also used to be natural responses, not stage managed addresses to
millions of people. Of course there are some who say the person should never
have said or done what they did in the first place and no apology can ever be
enough. I wonder what they’re hiding? Finally and inevitably I’d like to apologise
to anyone offended by this post. There really is no excuse but (sniiip..)
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