There
are some pretty strange ideas floating about as to how we’ll be doing our
shopping in the future most of which appear to involve using as few staff as
possible. In fact it seems the ultimate aim is for us never to leave our
screens (says he typing a blog!). However a sort of compromise may be round the
corner to enable those who don’t want to shop online to still do so in a retail
environment albeit without any contact with employees. The concept is not
totally new; there are gyms that allow access without any staff present but
until last year it had not been tried in conventional retail.
